A complete UX and accessibility assessment

Every engagement produces a structured, professional-grade report with actionable recommendations your team can implement immediately.

User research

Interviews, surveys, and usability testing with representative users — including users with disabilities — to understand real needs and pain points.

Usability evaluation

Heuristic analysis, information architecture review, task-flow mapping, and navigation assessment against established usability frameworks.

Accessibility audit

Automated and manual WCAG 2.1 Level AA compliance testing, screen reader evaluation, keyboard navigation testing, and color contrast analysis.

Prioritized recommendations

Findings organized by severity and impact, with clear implementation guidance your development team can act on immediately.

Design mockups

Where applicable, wireframes and prototypes demonstrating recommended design improvements — so you can see the solution, not just read about it.

Follow-up assessment

A 3–6 month follow-up cycle to evaluate your progress, measure improvement, and identify any new issues that have emerged.

We serve public-serving institutions that need expertise most

UXForce prioritizes organizations that face digital UX and accessibility challenges but lack the internal resources to address them.

  • Public universities and community colleges
  • State and local government agencies
  • Public school districts
  • Public libraries and library systems
  • Nonprofit organizations serving vulnerable populations
  • Public health departments and clinics
  • Public transit authorities
  • Veteran service organizations

We come to you — or you come to us

Proactive outreach: UXForce identifies and contacts institutions likely to face accessibility and usability challenges. We may conduct preliminary accessibility scans of your public-facing websites to demonstrate the need and start the conversation.

Inbound requests: Institutions can also request an engagement directly. We review all requests for scope, urgency, and alignment with our focus areas.

Priority is given to institutions facing federal compliance deadlines and those serving vulnerable or underserved populations.

Request an engagement

Tell us about your institution and the digital challenges you're facing. We'll review your request and follow up within one week.